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Terms of Service

Varianta.io — Product Customization Platform

Operated by Tedy Development s.r.o.

Last updated: February 16, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Varianta.io platform (“Service,” “Platform”), operated by Tedy Development s.r.o. (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

The Service provides a product customization solution that integrates with standalone e-commerce shops and Shopify stores, enabling end-customers to personalize products — such as cards, t-shirts, and other merchandise — by adding images, text, and other design elements.

2. Definitions

“Subscriber” or “you” refers to any individual or entity that registers for and subscribes to the Service.

“End-Customer”refers to a visitor or buyer on the Subscriber’s e-commerce store who uses the customization tools provided through the Service.

“Customization Content” refers to any images, text, designs, logos, or other materials uploaded or created by End-Customers or Subscribers using the Platform.

“Subscription Plan” refers to the recurring payment arrangement selected by the Subscriber to access the Service.

“Store”refers to the Subscriber’s e-commerce website, whether a standalone shop or a Shopify store, into which the Service is integrated.

3. Eligibility

To use the Service, you must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater. By subscribing, you represent and warrant that you have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

4. Account Registration

To access the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or that violate these Terms.

5. Description of Service

Varianta.io provides a cloud-based product customization toolkit that can be embedded into your e-commerce Store. The Service includes:

  • A customization interface that allows End-Customers to personalize products by adding images, text, graphics, and other design elements.
  • Integration capabilities with standalone e-commerce platforms and Shopify stores.
  • Administrative tools for Subscribers to configure customization options, manage product templates, and review customer designs.
  • Rendering and processing of customized product designs for production use.

We reserve the right to modify, update, or discontinue features of the Service at any time, with reasonable notice when practicable.

6. Subscription Plans and Payments

6.1 Subscription Terms

Access to the Service is provided on a subscription basis. Details of available plans, features, and pricing are published on our website and may be updated from time to time. Changes to pricing will not affect your current billing cycle but will apply upon renewal.

6.2 Billing and Payment

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). Payment is due on the date specified at the time of subscription. All fees are quoted and payable in the currency indicated at checkout.

6.3 Automatic Renewal

Your Subscription Plan will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.

6.4 Refund Policy

Subscription fees are generally non-refundable. If you cancel your subscription, you will retain access to the Service until the end of your current billing period. No prorated refunds will be issued for partial billing periods, except where required by applicable law.

6.5 Taxes

All fees are exclusive of applicable taxes, duties, or levies. You are responsible for paying all taxes associated with your use of the Service, except for taxes based on the Company’s net income.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You shall not, and shall ensure that your End-Customers do not:

  • Upload, submit, or distribute any Customization Content that is unlawful, defamatory, obscene, harmful, threatening, abusive, or otherwise objectionable.
  • Upload content that infringes upon the intellectual property rights, privacy rights, or any other rights of any third party.
  • Use the Service to produce or distribute counterfeit goods or goods that violate any applicable trademark or copyright.
  • Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Service.
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Attempt to gain unauthorized access to the Service, its related systems, or networks.
  • Use the Service to transmit viruses, malware, or any other harmful code.
  • Resell, sublicense, or redistribute the Service to third parties without our prior written consent.

We reserve the right to remove any Customization Content and to suspend or terminate your account if we determine, in our sole discretion, that you or your End-Customers have violated this section.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including all software, code, design, text, graphics, interfaces, and other materials, is owned by or licensed to Tedy Development s.r.o. and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

8.2 Your Content

You retain all ownership rights in any content, templates, or product configurations you create or upload to the Service. By uploading content, you grant us a limited, non-exclusive, worldwide license to use, host, store, and process such content solely for the purpose of providing the Service to you.

8.3 End-Customer Content

You are responsible for ensuring that any content uploaded by your End-Customers through the customization tools complies with applicable laws and does not infringe on the rights of third parties. You acknowledge that Tedy Development s.r.o. has no obligation to monitor End-Customer content but reserves the right to remove content that violates these Terms.

8.4 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation to you.

9. Data and Privacy

9.1 Data Processing

In providing the Service, we may process personal data on your behalf. Our processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.2 Your Obligations as a Data Controller

Where you collect personal data from End-Customers through the Service, you act as the data controller for such data. You are responsible for complying with all applicable data protection laws, including obtaining necessary consents and providing required notices to End-Customers.

9.3 Data Processing Agreement

To the extent required by applicable data protection laws (including the EU General Data Protection Regulation), we will enter into a Data Processing Agreement with you upon request.

9.4 Data Security

We implement commercially reasonable technical and organizational measures to protect the data processed through the Service. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Integrations

10.1 Shopify and E-Commerce Platforms

The Service integrates with Shopify and other e-commerce platforms. Your use of such platforms is subject to their respective terms of service and policies. We are not responsible for the availability, performance, or policies of third-party platforms.

10.2 Third-Party Services

The Service may include links to or integrations with third-party services. We do not endorse and are not responsible for any third-party services, their content, or their practices.

11. Service Availability and Support

11.1 Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

11.2 Support

Support is provided in accordance with the terms of your Subscription Plan. Details of support channels, response times, and scope are published on our website.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Tedy Development s.r.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of the Service.
  • Our total aggregate liability for any claims arising under these Terms shall not exceed the total fees paid by you to us during the twelve (12) months preceding the event giving rise to the claim.

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tedy Development s.r.o., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service or violation of these Terms.
  • Any Customization Content uploaded by you or your End-Customers.
  • Your violation of any applicable law, regulation, or third-party right.
  • Any dispute between you and your End-Customers related to products customized using the Service.

14. Termination

14.1 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings. Cancellation will take effect at the end of the current billing period.

14.2 Termination by Us

We may suspend or terminate your access to the Service immediately and without notice if you breach these Terms, fail to pay fees when due, or if we are required to do so by law.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. You are responsible for exporting any data you wish to retain before termination. We may delete your data within a reasonable period after termination, in accordance with our data retention policies and applicable law.

14.4 Survival

Sections relating to intellectual property, limitation of liability, indemnification, governing law, and any other provisions that by their nature should survive, shall survive termination of these Terms.

15. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the revised Terms on our website and, where practicable, by email. Your continued use of the Service after such changes constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service and cancel your subscription.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict-of-law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively by the competent courts of the Czech Republic, unless mandatory consumer protection laws of your jurisdiction provide otherwise.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and Tedy Development s.r.o. regarding the Service and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet disruptions, or failures of third-party services.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Tedy Development s.r.o.
Email: info@varianta.io
Website: https://varianta.io

By using Varianta.io, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.